Privacy policy
This Policy applies to viralia.net (“we,” “us,” or “our”).
Effective Date: April 18, 2026
Nature of the Service
Viralia.net operates as a lead generation platform connecting Clients (individuals or companies seeking a service) with Service Providers (businesses or professionals offering services).
Clients submit service requests via a dedicated form.
Service Providers pay a subscription fee to receive notifications when a new lead is generated.
Explicit Consent and Mandatory Acceptance
In compliance with the GDPR (General Data Protection Regulation), Viralia.net requires explicit consent for the processing of personal data.
To submit a request or to subscribe to our services, all users (Clients and Providers) must explicitly check the acceptance box related to this Privacy Policy.
This action constitutes a clear affirmative act of consent. Without this explicit acceptance, it will be impossible to proceed with the service request, the subscription, or the general use of the platform.
Data Collection and Usage
We collect data necessary to facilitate the connection between parties:
For Clients: Name, email address, phone number, and specific details regarding the service request/quote.
For Service Providers: Professional contact details, payment information (processed via third-party gateways), and business credentials.
Data Retention: Client data is processed to facilitate the lead transfer. Viralia.net does not store this data indefinitely; typically, personal information is deleted within 30 days of receipt unless otherwise required by law.
Third-Party Systems and Data Transfer
Viralia.net is built on the WordPress platform and utilizes Gmail for notification routing.
When a Client submits a form, the data is transmitted via email to subscribed Providers.
Disclaimer: Viralia.net shall not be held liable for any malfunctions, data breaches, or unauthorized sharing of data caused by third-party platforms (WordPress, Google, or hosting providers).
Security Disclaimer and Data Protection
Viralia.net is committed to protecting your information and maintaining the integrity of our systems.
Technical Expertise: We clarify that Viralia.net is not a specialized cybersecurity firm. However, we do everything within our power to prevent the disclosure of sensitive information and to keep our systems secure.
Guarantor of Security: We rely on WordPress.com as our primary provider and guarantor for infrastructure security, privacy of information, and service continuity.
Protocols: All data transmissions on Viralia.net are protected by HTTPS encryption.
Vetting: We perform regular checks on Subscribers to prevent the entry of scammers or malicious actors. Fraudulent activities will be reported to the competent authorities.
Provider Responsibilities (GDPR Compliance)
Service Providers acting as “Subscribers” are independent Data Controllers once they receive lead information.
Providers must be fully GDPR compliant to handle client data.
Providers are solely responsible for the lawful handling, storage, and protection of Client data (emails, phone numbers, etc.).
Viralia.net disclaims any liability for misuse or loss of data once it has been transmitted to the Provider.
Anti-Fraud Policy
Viralia.net maintains a zero-tolerance policy toward fraudulent activity.
Any Provider found providing false credentials or engaging in malicious behavior will have their subscription terminated immediately.
We reserve the right to report such individuals to legal authorities.
Cookie Policy
Viralia.net uses cookies to enhance user experience and manage sessions.
Technical Cookies: Essential for site functionality.
Analytical Cookies: Used to monitor site performance. Users can manage cookie preferences through their browser settings.
Limitation of Liability
Viralia.net provides its services “as is.” We are not responsible for:
Data loss during transmission or third-party breaches.
Disruptions caused by WordPress.com or Gmail outages.
Inaccurate information provided by users or the quality of services rendered by Providers.
Contact Information For questions regarding this policy or to request data deletion, please contact us via the official channels provided on Viralia.net.
Communications and Notifications Policy
By using Viralia services, users acknowledge and agree to receive communications from us via email. Viralia’s core mission is to facilitate the connection between service seekers and service providers, ensuring both parties can efficiently reach a mutual agreement.
To support this objective, we send various types of email notifications necessary for the management of our professional relationship and the provision of our services. These include, but are not limited to:
Customer Support: Direct responses to your inquiries and technical assistance.
Transactional Communications: Delivery of invoices, receipts, and payment-related documents.
Service Matchmaking: Notifications regarding quote requests, proposals from providers, and communications from companies involved in the production of the service requested by the user.
Workflow Updates: Notes, reminders, and status updates regarding ongoing projects or negotiations.
Operational Suggestions: Tips and insights from Viralia designed to improve the user experience or help users achieve their goals within the platform.
Our Commitment Against Spam
Viralia is strictly committed to a no-spam policy. Our intent is not to flood your inbox with unsolicited or irrelevant content, but rather to assist both businesses and clients by providing services that are increasingly efficient, streamlined, and easy to use for all parties involved. Every communication is designed to add value to the matchmaking process and the management of your requests.
Purpose of Processing
These communications are primarily based on the performance of the contract (Art. 6(1)(b) GDPR) or on Viralia’s legitimate interest (Art. 6(1)(f) GDPR) in ensuring that users do not miss critical updates, deadlines, or opportunities for collaboration initiated through the platform.
Opt-out and Preferences
Users may manage certain notification preferences within their account settings. However, please note that “Transactional” or “Administrative” emails (such as invoices or security alerts) cannot be disabled as they are required for the legal and functional operation of the service.
Service Continuity and Liability Disclaimer
Viralia acts as a facilitator and platform; however, we rely on third-party infrastructure and services to operate. Please be advised of the following terms regarding service availability and business termination:
Third-Party Dependencies and Service Interruptions
Viralia does not have the technical capacity or authority to predict, prevent, or control outages, crashes, or technical failures occurring within the third-party services upon which we depend. By using our services, subscribers and users acknowledge that Viralia cannot be held liable for disruptions caused by external providers.
Service Restoration and Refunds
In the event of a service interruption or cessation for any reason:
Viralia will, to the best of its ability, prioritize the restoration of services to resume normal operations.
Should restoration prove impossible or significantly delayed, Viralia will attempt to process refunds for active subscribers, where feasible and applicable.
Business Termination and Data Deletion
In the extreme event that Viralia permanently ceases its business operations:
Access to all Viralia services will be terminated, and all associated data will be permanently deleted.
Users must be aware that in the case of total business closure, Viralia will no longer be able to provide access to the services or issue refunds to subscribers.
Important Note: By subscribing to or using Viralia, you explicitly acknowledge these operational risks and agree that Viralia is not responsible for losses resulting from the permanent termination of its activities.
Service Pricing and Sustainability Clause
Service Fees and Market Adjustments Users of Viralia.net acknowledge and agree that the pricing for our services is subject to change based on market fluctuations, operational costs, and economic trends. By subscribing to Viralia’s services, users provide their informed consent and express awareness that subscription fees may vary over time.
Purpose of Pricing Policy Viralia is committed to maintaining a sustainable business model to ensure the continued delivery of high-quality services. Price adjustments are essential to support and enhance our internal infrastructure, including but not limited to:
Data Protection & Security: Investing in advanced encryption and cybersecurity systems to safeguard user information.
Service Optimization: Continuous improvement of our online and offline tools, features, and user experience.
Operational Sustainability: Covering the rising costs of third-party technologies and systems required to keep our platform functional and competitive.
Notification of Changes Any significant change in pricing will be communicated to active subscribers through the contact information provided at the time of registration or via an official notice on Viralia.net. Continued use of the services following such changes constitutes acceptance of the new pricing structure.
Privacy policy owner and Invoices
Email: viralia.company@gmail.com, vat 01703910537, via bruno buozzi 86, Follonica, 58022, Italy, fiscal code: RTTFPP85S20D612X